Refund policy

At Zafira La Boutique, we want you to love your purchase. If you're not completely satisfied, we offer store credit only for eligible returns.

• Items may be returned within 14 days of the delivery date.
• Items must be unused, unworn, unwashed, and in their original condition with tags attached.
• White items, swimwear, jewelry, and clearance items are final sale and cannot be returned or exchanged.
• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
• Once the return is received and inspected, store credit will be issued in the form of a digital gift card that can be used toward any future purchase.
• No refunds will be issued to the original payment method.

If you receive a damaged or incorrect item, please contact us within 5 days of delivery with photos of the item and packaging so we can assist you promptly.

For return requests, please contact us at zafiralabout@outlook.com before sending your item back.

Thank you for supporting Zafira La Boutique! 💕